Terms
These terms set out the working arrangement for using Tajira to operate paid connectivity. Formal commercial terms may be confirmed during onboarding.
The one-off KES 1,500 setup invoice becomes due immediately after WiFi setup is complete. The monthly Tajira subscription is always charged on Starter or Silver unless a separate written agreement says otherwise. Tajira collection adds a platform fee on net sales collected through Tajira, while own PayBill/Till operators do not pay that collection fee.
Operators are responsible for lawful network use, customer communication, router ownership, internet supply, and accurate package pricing.
Operators must provide the router access needed for setup and support. Private VPN access is recommended for hosted deployments.
Tajira depends on hosting, router reachability, payment provider availability, and internet connectivity. We work to keep the service reliable, but those dependencies can affect live operations.
Tajira may improve workflows, pricing presentation, and technical setup over time. Material commercial changes should be communicated to active operators.
