Frequently Asked Questions

Can I buy without an account?

Yes. Guest checkout is available where a product has an approved online price. An account lets you save addresses, track orders and keep a wishlist.

Why does a product say “Request price”?

Some products are quotation-only. Send a quotation request with the model and quantity, and our team will confirm pricing and availability.

How do I pay?

Available payment methods are shown at checkout. They depend on what Tajira has enabled and configured. M-Pesa and bank-transfer options may be available; card payments require an approved provider adapter.

How do I know payment was received?

Your order page shows payment status. We only mark an order paid after server-side verification. If in doubt, contact us with the order number before paying again.

Are the specifications verified?

Structured specifications are added only when they can be supported. Unknown details are left blank. Always confirm critical compatibility details against the manufacturer datasheet for the exact hardware revision.

Can I request a bulk quotation?

Yes. Use the quotation form to send several models and quantities, or describe your project.